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Privacy Policy

What We Know

At Right Tree, we treat your personal information with the same care and respect we give your pets. This policy explains how we collect, use, and protect your data when you visit our website or book our services.

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1. Information We Collect

To provide top-tier, neighborly care, we collect the following information:

  • Personal Contact Details: Name, email address, phone number, and physical address (for home visits).

  • Pet Profiles: Names, breeds, behaviors, medical history, and vet contact info.

  • Home Access Info: Entry codes or key locations for our sitters.

  • Payment Data: Processed securely through our third-party payment providers (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Match your pet with a trusted, vetted neighborhood sitter.

  • Process bookings and payments.

  • Communicate updates about your pet during our visits.

  • Send occasional neighborhood pet-care tips or service updates (which you can opt out of at any time).

3. Sharing Your Information

We believe in privacy, not data-selling. We only share your information with:

  • Your Assigned Sitter: The vetted professional on our registry who will be caring for your pet.

  • Service Providers: Trusted tools that help us run our business (like Wix for website hosting and our payment processors).

  • The Government: Only if required by law to protect our rights or the safety of our community.

4. Storage and Security

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

5. Cookies and Tracking Tools

Like most websites, we use cookies to track site traffic and improve your experience. You can choose to browse in "incognito" mode or disable cookies in your browser settings, though some site features may not function as a result.

6. Your Rights

You have the right to ask us what information we have about you, or to request that we delete your data at any time. Simply reach out to us at the email below.

7. Updates to This Policy

We may update this policy occasionally to reflect changes in our services. We encourage you to check this page periodically.

8. Contact Us

If you have questions about how we handle your data, we’re happy to chat

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